Foodee

Startup Location: Atlanta, GA

Are you passionate about local food culture? We’re Foodee, a team of food experts who believe the quality of food matters. We help corporations spread the power of good food by curating menus from top local restaurants and deliver them to your office.

We’re looking for a CUSTOMER SUPPORT REP based in Vancouver, who is extremely motivated to develop our customer engagement across all city markets. This is a high growth opportunity for the right person looking to utilize their skills and become an integral part of building and growing a new brand. This is an amazing opportunity to learn all the aspects of building and running a high growth startup company!

KEY DUTIES:

First line of response to all customer and restaurant partner inquiries; from restaurant recommendations to billing issues, service questions and general concerns

Proactively contacting customers and restaurant partners to provide order updates and a high-touch service

Building and developing positive relationships with current and potential customers

Problem solving and turning frustrated customers into repeat customers

Ensuring exceptional service delivery

ABOUT YOU:

1+ years of experience in a customer-facing role (software and food industry experience a bonus)

Customer-centric mindset

All about the hustle and grit...we're a startup after all.

Confident, friendly ‘people person’ who can establish and maintain solid relations

Quick thinker, fast learner and problem solver

Excellent written and verbal communication skills

An ability to get things done and done well

High tolerance for fast-paced, rapid change

NICE TO HAVES:

A Bachelor’s degree in Business, Marketing, or related field

Restaurant/Hospitality experience

FOODEE PERKS:

Competitive salary

Healthcare benefits

Free food

Casual dress code